When shipping items during warm-weather months or to warm-weather climates, we recommend all heat sensitive items be shipped via expedited (2 business day) service. You can add cold packs for $3 each to ensure the best possible protection from the heat.

All City Candy is not responsible for product delivered to its location but sat on a hot porch or in the sun all day. Shipping companies like FedEx, UPS and the United States Postal Service do not air condition their trucks.

NEW: Now you can add a foam cooler to your order and we will include the ice packs!

Click “style option” for the foam cooler.

Helpsprotect your candy from heat during the delivery process. Our ice packs and insulated wrap will keep your candy cool from the hot temperatures.

Ice packs may not sound like the most exciting item we offer, but they are the most helpful! After all, there’s nothing worse than discovering your delicious candy melted.

• If you live in a warm climate, please consider a few ice packs to protect your purchase.
• On average, ice packs last up to24 hours and will not last longer than 48 hours.
• Ice packs and cooler are reusable.
• The picture may not represent the actual ice pack or cooler received.

We love those warm weather months – sand castles, flip flops, swimming – and nothing makes summer sweeter than candy! So we take extra care and attention to prevent melting when shipping during warm-weather months or to warm-weather climates. Chocolate and candy made with gelatin are extremely heat sensitive and will melt in temperatures above 75 degrees Fahrenheit.

When shipping items during warm-weather months or to warm-weather climates, we recommend all heat sensitive items be shipped via expedited (2 business day) service. You can even addcold packs for $3 to ensure the best possible protection from the heat.

All City Candy is not responsible for product that was delivered to its location but sat on a hot porch or in the sun all day. Shipping companies like FedEx and the United States Postal Service do not air condition their trucks, and often times the cargo area temperature can be 40 degrees HIGHER than the temperature outside.

We only ship orders in the warm weather that will arrive by Friday of the same week, so we may delay the shipment of your order to accommodate this. We do not want candy to sit in a carrier’s hot warehouse over the weekend. It is best to order early in the week, on Monday or Tuesday. If at all possible, have your order shipped to an air conditioned location so it does not sit outside in the heat longer than necessary. Unpack your order promptly.

While we take extreme measures to make sure your order will arrive in excellent condition, we cannot guarantee that candy will not melt in transit during warm weather.